Monday, February 11, 2013

Cadillac CTS-V Audio System Rescue

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This 2009 Cadillac CTS-V was brought to Earmark after the customer had a complete audio system and sound dampening installed by another local shop. Earmark technicians inspected the vehicle and we immediately discovered the installation was a mess and would need to be completely redone in order to satisfy the customer.

The customer complained that the audio system would make loud popping noises long after the stereo was turned off, the subwoofer was not centered in the enclosure/port, the "custom" tweeter installation looked terrible and the general cosmetic fit & finish of the installation was not acceptable.

A detailed explanation with photos will show the problems we found and what we did to solve them.

First, the "custom" tweeter pods. The previous installer built in the tweeters using lots of bondo and left a very rough, uneven surface to the door frames which was simply spray painted black. Bondo is OK as a filler, but it has no structural integrity and will not adhere to molded plastic. 

The result was a rough, unfinished look that did not fit in with the refined interior of this Cadillac and would definitely not last very long before separating and cracking. Also, the driver and passenger side tweeters were not pointed in the same direction due to sloppy construction of the tweeter mounts. 


Earmark rebuilt the tweeter mounts to be correctly aligned and recovered the entire door frames with black suede to match the interior of the vehicle.

Next, the door speakers and sound dampening. The sound dampening material had been applied randomly/haphazardly and was covering the power window motors and much of the factory wiring. It was not properly applied and was falling off the doors in many places. 

Look carefully at the door speaker crossover. It appears to be mounted to the door...

...but when the sound dampening material is pulled back we discovered that the door speaker crossovers were not mounted at all!

The previous installer had mounted the crossovers to the sound dampening material ONLY with a piece of metal back brace and clips. This crossover would soon fall into the door cavity, scratching the window and damaging the crossover.

Here's another look at a door with the inner skin sound dampening material removed (it mostly fell off). Note the exposed wire connectors in the top left of the photo, these went to the tweeter. The speaker wiring was draped loosely in the door panel with crimped connectors exposed to the metallic backing of the sound dampening which should easily cause a short in the speaker wire.

Also, the 3-layer wooden speaker baffle that adapted the speaker to the door was barely screwed together, but not glued together, and was only painted on the face. This baffle would not last and would soon be moisture damaged and come apart.

And a look at one of the rear doors, with sound dampening material placed randomly over factory wiring and power window motor.

Here's a shot of a door after Earmark technicians applied Blackhole Tile to the outer door skin and Hushmat to the inner door skin (the Hushmat is black, not silver, so it blends in on the black painted surface of the door). The Blackhole Tile is a coated water-resistant multi-layer high efficiency acoustical absorption pad applied in a "checkerboard" pattern to the outer door skin. The Hushmat, a sound deadening and absorbing material that also insulates against heat, is neatly applied to the inner door skin surfaces. These door speakers will show a noticeable improvement in sound quality with this treatment, and the interior of the vehicle will be noticeably quieter on the road.

Note the wiring - Earmark's speaker wires are soldered and heat shrunk and tied neatly to the factory wiring path. Also, the crossover is securely mounted to the door with a metal bracket that our technicians fabricated.

A closeup of the crossover mounting.

A closeup of the speaker wiring.

Earmark also added a set of speakers to the rear doors. Note that the crossovers are securely mounted directly to the door panel and all wiring is neatly run and connections are soldered and heat shrunk.

All 4 doors received Blackhole Tile to the outer door skin and Hushmat to the inner door skin.

The subwoofer enclosure that was installed in the trunk took up a lot of trunk space and did not allow the customer access to the spare tire well which contains the emergency air pump in case of a flat tire. It was not possible to remove the tire well cover panel to access this storage area.

And now I'll let these photos of the subwoofer enclosure tell the story.....

Earmark fabricated a new enclosure of correct internal displacement that was wider and shallow enough to allow access into the spare tire well area.

The finished product is very clean and blends into the Cadillac trunk, giving no indication that there is a high end audio system hidden inside. The facade that covers the front edge of the amp rack has a plexiglass window back-lit by white LED's to allow viewing of the amp rack, and the JL Audio and Cadillac logos were added to the window for an etched glass look when lit.

The Cadillac CTS-V has a factory installed audio & navigation system with a motorized LCD monitor in the dash and audio controls integrated into the steering wheel and dash cluster. The customer understandably did not want to replace this system so he needed an interface device. 

The previous shop installed an Audio Control LC6i interface, which Earmark replaced with an Audison BIT TEN D interface after cleaning up the wiring and returning the factory wiring to stock specifications. The previous shop had left factory control modules hanging by their wire harnesses, attached with sound dampening material or just shoved behind a carpeted panel. There were bare exposed wires, wires that had been cut and spliced many times, and just a general mess.

This was the mess we encountered when we removed the trunk panel to access the speaker wiring. The audio interface was hanging by a zip tie and was in close proximity to several factory modules, which could cause interference or noise in the audio system.

Earmark re-wired the audio system and properly mounted the Audison BIT TEN D interface to the amp rack, where it was away from any possible interference from the vehicle's electrical system. Note that all wires are neatly routed and secured with strain relief cable clamps.

The customer also upgraded to the new JL Audio V3 Slash amplifiers.

A factory-neutral or "stealth" installation, at which Earmark excels, typically does not show all of the detailed work that goes into an involved, high quality installation. So what looks good on the surface can be ugly on the inside, and what looks simple on the outside can be very complex on the inside. This is why it's important to take your vehicle to a qualified specialist with a proven reputation for excellence.

And this doesn't even take into account how different an audio system can sound when the installation is done by a qualified expert as opposed to someone who just knows how to hook up the wires. At Earmark the job isn't considered finished when it's playing, we take the time to properly set up the gain structure of the system components, adjust the crossovers to suit the vehicle and equipment, and tune the system with select program material so that the end result is a system that not only looks great but also sounds great. That's why you bought the system in the first place, right?

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